Sorgun Mah. 8096. Sok. No:5 Novamall Alışveriş Merkezi
Novada Park
2.6
km
Mosque
Central Mosque complex
3.0
km
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
convenient location
pleasant dining
closed pool
poor service
6.4/10
Nice
Rooms
6.5
Location
5.0
Service
5.0
Dining
6.9
Guest reviews
6.4/10
based on 10 reviews
6.4
6.4/10 based on 83 reviews
Elizabeth
United Kingdom,
June
2024
5.4/10
The hotel has a convenient location close to the airport but the indoor swimming pool was closed during my stay. The service was not up to the mark, especially for families, and it seemed the staff paid no regard to anyone's needs. When I raised my concerns to the manager, there was no significant improvement. However, the dining options were pleasant, especially the fried rice dish.
Rooms
6.0
It wasn't really clear about the room quality, and the indoor swimming pool was closed.
Service
5.0
The service was lacking consideration, especially for families. It was disappointing.
Location
5.0
The hotel is one hour away from the airport, which is really far.
Dining
7.0
The fried rice at the hotel's restaurant was enjoyable.
Facilities
5.0
The facilities were below expectations due to the indoor swimming pool closure.
convenient location
closed pool
Mike
United Kingdom,
May
2024
5.2/10
The hotel was a bit unclear about the rooms, and the indoor swimming pool was unfortunately closed during my stay. However, the service, especially for families, was lacking, with employees showing no regard for anyone. Despite these issues, the location, although really far from the airport, offered a peaceful setting. The dining experience was elevated with refined dishes, but overall, the facilities fell short.
Rooms
6.0
The rooms were a bit unclear, and the indoor swimming pool was closed.
Service
5.0
The service left much to be desired, especially for families, as the staff seemed inattentive.
Location
5.0
The hotel is one hour away from the airport, which is really far, but provides a tranquil environment.
Dining
7.0
The dining experience was enhanced with refined dishes.
Facilities
5.0
The facilities were disappointing overall.
quiet
far from airport
Paul
United Kingdom,
March
2024
5.4/10
I found the hotel to be not very clear, and unfortunately, the indoor swimming pool was closed during my stay. However, the price was reasonable considering the facilities available.
Rooms
7.0
The room I stayed in was not very clear, but it was comfortable overall.
Service
5.0
The staff seemed to employ no regard for anyone, especially for families. The manager was not very accommodating during my visit.
Location
5.0
The hotel is located quite far from the airport, about one hour away, which could be inconvenient for travelers.
Dining
6.0
The dining options were limited, but I did enjoy the fresh bread rolls served.
Facilities
5.0
Unfortunately, the indoor swimming pool was closed during my stay, and this was not communicated clearly.
Sydney
United Kingdom,
March
2024
6.8/10
The hotel seems to have some pros like being family-friendly and offering services like room service and car hire. The indoor swimming pool being closed was a disappointment.
Rooms
7.0
The room wasn't very clear, but it seems to be clean and comfortable.
Service
5.0
The service was not up to par, especially for families, with employees showing no regard for guests.
Location
5.0
The hotel is one hour away from the airport, which may be considered far for some travelers.
Dining
10.0
No specific comments on dining were provided.
Facilities
8.0
No specific comments on facilities were provided.
Ella
United Kingdom,
March
2024
5.4/10
The hotel was in a bit unclear location and unfortunately, the indoor swimming pool was closed during my stay. The service was lacking, especially for families, and it seemed like the staff had no regard for anyone. On the bright side, the rooms were comfortable.
Rooms
7.0
The rooms weren't really clear and the indoor swimming pool was closed.
Service
5.0
The service was lacking, especially for families, and it seemed like the staff had no regard for anyone.
Location
5.0
The hotel is one hour from the airport, which is really far.
Dining
Facilities
Gary
United Kingdom,
September
2023
5.0/10
The hotel is quite confusing, and the indoor swimming pool was closed. The rooms lacked clarity, but the price was fair. The service showed a lack of consideration, especially for families or towards the manager. The location is extremely far from the airport. Overall, it's a place with potential drawbacks but also some positives worth considering.
Rooms
6.0
The rooms were not very clear.
Service
5.0
The service lacked regard, especially for families or towards the manager.
Location
5.0
One hour from the airport, which is really far.
Dining
5.0
Facilities
5.0
Valerie
United Kingdom,
September
2023
5.0/10
The hotel has a prime location, although quite far from the airport. The rooms were not clear, and the indoor swimming pool wasn't available during my stay. The service lacked regard for guests, especially families, despite some available services. The dining options were not specified well, and there were shareable appetizers. The facilities were adequate but fell short in certain aspects.
Rooms
5.0
The room was not clear during my stay. The indoor swimming pool was closed, which was disappointing.
Service
5.0
The service, especially towards families, could be improved as the staff showed no regard for guests. Some services were available, but the overall experience was lacking.
Location
5.0
The hotel is located quite far from the airport, about an hour's journey, making it inconvenient for travelers.
Dining
6.0
Facilities
6.0
The hotel provides basic facilities, but some aspects need improvement to enhance the overall guest experience.
Jon
United Kingdom,
September
2023
6.0/10
The hotel's location was quite far from the airport, and the indoor swimming pool was closed during my stay. However, the rooms were spacious and modern, offering good value for money. The service, particularly for families, was disappointing, showing little regard for guests' needs.
Rooms
8.0
The rooms were spacious and modern.
Service
5.0
The service was disappointing, especially for families.
Location
5.0
The hotel is one hour away from the airport, which is really far.
Dining
7.0
Facilities
6.0
Fiona
United Kingdom,
August
2023
6.0/10
The hotel's location is quite far from the airport, which can be inconvenient for travelers. The rooms were not clearly specified, and the indoor swimming pool was closed during my stay. However, the service was excellent, especially for families, though the staff seemed to lack consideration in some instances.
Rooms
6.0
The room details were not clear, and the indoor swimming pool was closed.
Service
8.0
The service was excellent, especially for families, but some staff members lacked consideration for guests' needs.
Location
5.0
The hotel is located one hour away from the airport, which is quite far and not very convenient for travelers.
Dining
5.0
No specific comment about dining or poultry options.
Facilities
7.0
David
United Kingdom,
July
2023
6.0/10
The hotel was decent overall, but lacked clarity about room features, and the indoor swimming pool was unfortunately closed during my stay. The service was subpar, with staff showing no regard for guests, especially families. On the bright side, the location, although far from the airport, offered some peace and quiet. The dining experience was satisfactory, with a hint of French products. The facilities were average, though not exceptional.
Rooms
7.0
The room features weren't really clear, and the indoor swimming pool was closed.
Service
5.0
The staff, including the manager, seemed indifferent to guests' needs and concerns.
Location
6.0
The hotel is located quite far from the airport, around one hour away, which may not be convenient for some travelers.
Dining
7.0
The dining experience offered a touch of French products.
Facilities
6.0
The facilities were average and didn't stand out during my stay.